Return & Refund Policy

At MyBookHive, customer satisfaction is important to us. We strive to provide quality books and a smooth shopping experience. Please review our return and refund policy below.

Returns

We accept returns only under the following conditions:

• You received a damaged, defective, or incorrect item.

• The return request is submitted within 7 days of delivery.

• The item must be unused, in original condition, and with original packaging.

Non-Returnable Items

For hygiene, copyright, and product integrity reasons, the following items are generally not eligible for return:

• Used, opened, or damaged books after delivery

• Digital products / downloadable content

• Items purchased during clearance, sale, or special promotions (unless damaged or incorrect)

Damaged or Incorrect Orders

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with:

• Your Order Number

• Photos of the item received

• A brief description of the issue

Our team will review your request and provide a suitable resolution.

Refunds

Once your return request is approved and the item is inspected:

• Refunds will be processed to the original payment method.

• Refund processing may take 5–10 business days, depending on your payment provider.

Order Cancellation

Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellation may no longer be possible.

Contact Us

For return, refund, or cancellation assistance, please contact us:

📧 Email: hivemybook@gmail.com
🌐 Website: www.mybookhive.com

Thank you for shopping with MyBookHive.